MUSIC & MEMORY® is most successful when it’s a team effort. Every member of the care team has an important role to play. But Certified Nursing Assistants (CNAs) are key to the mix, because they spend the most time with residents in a very personal way. Here’s why—in their own words–CNAs and other care team members value the benefits of personalized music for residents at MorseLife, a MUSIC & MEMORY® Certified Care Organization in West Pam Beach, Florida. This course is recommended for staff/volunteers who need to understand the value of personalized music and how to offer it. Course time: 25 minutes.